Vishwesh Shetty

Shopify and Facebook App Developer, Messenger Bot Expert. Top Rated Developer at UPWORK.

How to send a message to a user on Messenger through API when they Comment on your Post!

You must have seen an “Message” option in user comments next to “Like” and “Reply” on Facebook Post. This option lets a Facebook Page directly message the user who has commented on the Post.

 

 

Facebook has also provided a Graph API endpoint to use this functionality. It’s called private replies.

 

Using this API you can set up auto replies to comments on your post. To access this api endpoint you need page token with  read_page_mailboxes  permission.

 

  • Read all lates page posts using {page-id}/posts endpoint
  • Read all comments on the post using {post-id}/comments endpoint
  • Make a post request with message to /v2.10/{comment-id}/private_replies

 

Make sure you reply just once. It would make more sense to use some keyword to filter comments for replying. For Instance you can run a campaign with a post saying – Comment “claim” to get a coupon code in your inbox.

 

 

 

This is a great marketing tool. Make most of it before everyone starts overdoing this feature!

 

Facebook Open  Graph Link – https://developers.facebook.com/docs/graph-api/reference/v2.10/object/private_replies

 

Related Links – https://www.facebook.com/business/news/pages-messaging-updates

 

28,153 total views, 9 views today

How to change Facebook Page Tab name – Step by step guide with images.

TLDR;

  • Go to your Facebook Page and click on “Settings”.
  • Once on settings page click on “Edit Page”.
  • Click on the “Settings” of Page Tab you want to change.
  • Click on “Edit Settings”.
  • This would open up  pop up where you can change tab name and image.

Change Facebook Page Tab name – Steps With Images

 

Go to your Facebook Page and click on “Settings”.

Facebook – change page tab name – step 1

Once on settings page click on “Edit Page”.

Facebook – change page tab name – step 2

 

Edit Page would show you list of Page Tabs active on your page. Click on the “Settings” of Page Tab you want to change.

Facebook – change page tab name – step 3

 

Now click on “Edit Settings”.

Facebook – change page tab name – step 4

 

This would open up  pop up where you can change tab name and image.

Facebook – change page tab name – step 5

 

Your Page Tab will now have a new name.

Facebook – change page tab name – step 6

 

22,952 total views, 10 views today

Contacting authenticated users using Notification API

When running a contest on Facebook, collecting users Facebook userIDs and other basic info is an obvious thing to do. But what  happens to this data once contest gets over? Remember, this is a list of users who have already authorized your app. Facebook provides you a way to directly contact these users through personalized messages using Notifications.

Notification API

Notification API provides you with ability to send short messages (Max. 180 characters) to users who have already authorized your app. This notification is sent to user on behalf of your application. This is how it looks like

notification

 

On clicking on this notification the user will be taken to the Canvas URL of the app.

When can one use Notification API?

  1.  When Running a Multiple Level Contest, notify users about new levels in your application
  2. In score based game, notify user when someone/friend goes past users score.
  3. In a voting based app, notify users about votes they received, their current ranking, other friends entry.
  4. When launching a new contest, notify participants of previous contest. Though the landing page will be older contest, you can easily redirect user to new contest’s link.
  5. In turn based game, notify user when opponent finishes his move and so on..

You cannot send notification to users who have not yet authorized your app. So sending notification to you existing user does not make your app go viral. But It helps bringing a user back to your app, which in turn may help in getting new users.

A little more Info

Its important to create good content for Notifications. Hence, I would not suggest to spam a user with notification that would look like an ad. Below are some guideline defined by Facebook for maintaining quality.

No sending notifications to inactive users. (Users who have not interacted with your app in last 28 days)

Minimum click-to-impression ratio. (When sending high volume notification the CTI should be minimum 17%)

Notification API is in beta and only works on Desktop.

So next time you get your application developed look for places where you can integrated Notification API. But more importantly, also give your developer enough time to implement them ;)!!

Some Important Links:

https://developers.facebook.com/notification-guidelines/

https://developers.facebook.com/docs/games/notifications/

https://developers.facebook.com/blog/post/2012/10/26/notifications-api-update/

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